Shipping & Delivery

This information applies to purchases from Thimwick. For a delivery enquiry, email brianmiller0js8kvr1@hotmail.com or contact Thimwick.

Where orders are dispatched from

Orders may be dispatched from fulfilment locations in Australia, the United Kingdom, the United States or other locations. The dispatch warehouse is selected according to product availability and the delivery destination.

Delivery options

Thimwick offers free standard shipping for all orders. Shipping availability depends on the delivery address and the items in your order. Review the delivery options and total shown at checkout before placing your order. If no delivery option is available for your address, contact Thimwick before proceeding.

Your delivery details

Please check the recipient’s name and delivery address carefully. If you notice an error after ordering, contact us as soon as possible with your order number. We will check whether the details can still be changed.

Delivery timeframe

Delivery takes 7–15 business days.

Dispatch and delivery information

Refer to any dispatch or delivery information provided for your order. If you need information that is not shown before purchase, contact us before ordering. For questions about international delivery or possible import charges, please contact us first.

Delays or an unfulfilled order

If we become aware of a delay affecting your order, we will use the contact details supplied with the order to explain the available options, including cancellation and a refund where required by applicable law. If we cannot fulfil an order, we will notify you and refund any payment for the unfulfilled items, including associated charges to the extent required by law.

A delivery problem

If an order has not arrived or arrives damaged or incomplete, contact Thimwick with your order number and a description of the issue. Your rights under applicable consumer law remain unaffected.